Cisco Cisco Customer Voice Portal 8.0(1)

This micro-application plays a menu media file and retrieves a defined digit. (Menu is similar to the Get 
Digit micro-application except that it only accepts one digit, which it checks for validity.)

The CVP passes the retrieved digit back to the NAM/ICM for further processing using the Caller-Entered 
Digits (CED) field in the ICM/IVR Messaging interface. 

Use the ICM Configuration Manager’s Network VRU Script List tool’s Attribute tab to specify 
parameters.

The VRU Script Name and Configuration Param fields are case-sensitive. For example, M is a valid 
entry; m is not. Enter the values exactly as specified in 

VRU Script Name field

Micro-application

This must be M (Menu).

Media File Name

Name of the media file or external VXML to be played (that is, 
the prompt file). The valid options are: 

A file name (for instance, a .wav file) 

null - (default) If this field is empty, CVP examines the 
contents of the user.microapp.inline_tts ECC variable. If 
this ECC variable contains a value, the CVP prompts using 
TTS. If the ECC is empty, no prompt is played.

-(number 1-10) - CVP plays the file in the corresponding 
Call.PeripheralVariable file. For example, entering -2 causes 
CVP to look at Call.PeripheralVariable2. 

Media Library Type

Flag indicating the location of the media files to be played. The 
valid options are: 

A - (default) Application

S - System

Uniqueness value

Optional. A string identifying a VRU Script Name as unique.

Configuration Param

A list of menu choices. 

The valid options are: 

# (pound sign)

* (asterisk)

Formats allowed include: 

Individual options delimited by a / (forward slash)

Ranges delimited by a - (hyphen) with no space