Cisco Cisco Collaboration Server Dynamic Content Adapter Release Notes
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Release Notes for Cisco Dynamic Content Adapter Release 2.01
New Features
New Features
The DCA 2.01 includes these new features:
•
Collaboration Toolbar: The Collaboration Toolbar is a set of content sharing controls that
integrates with the Cisco Collaboration Server Agent and Caller desktops. It significantly extends
content sharing capability for both Single-Session and Multi-Session CCS users.
integrates with the Cisco Collaboration Server Agent and Caller desktops. It significantly extends
content sharing capability for both Single-Session and Multi-Session CCS users.
•
Popup Window Collaboration: Popup Window Collaboration lets DCA users collaborate on the
contents of popup windows opened through JavaScript. If desired, you can turn off popup window
sharing, or target only specific popups.
contents of popup windows opened through JavaScript. If desired, you can turn off popup window
sharing, or target only specific popups.
•
Automatic Form Sharing: Automatic Form Sharing allows DCA users to share information entered
in online form fields as it is being entered.
in online form fields as it is being entered.
•
Elimination of Security Warnings to Callers: Standalone Collaboration Server requires users to
download a Java applet in order to share complex Web content. By eliminating the need for the
applet, the DCA 2.01 also eliminates the security warnings CCS callers receive as it downloads.
download a Java applet in order to share complex Web content. By eliminating the need for the
applet, the DCA 2.01 also eliminates the security warnings CCS callers receive as it downloads.
•
Configurable Parser: The DCA 2.01 includes a customizable HTML parser, that allows complete
control over the DCA's page parsing and modification process. Many SPLIT content Collaboration
issues that in the past might have required modification to a Web site can now be remedied through
parser configuration.
control over the DCA's page parsing and modification process. Many SPLIT content Collaboration
issues that in the past might have required modification to a Web site can now be remedied through
parser configuration.
•
Localization and Multi-Byte Character Support: The DCA Admin Tool and Collaboration
Toolbar interfaces can be localized into any language. Out of the box, the DCA 2.01 includes Admin
Tool and Collaboration Toolbar localization for English, French, Spanish, German, Korean, and
Chinese (Simplified). The DCA 2.01 parser supports parsing of multi-byte character documents.
Toolbar interfaces can be localized into any language. Out of the box, the DCA 2.01 includes Admin
Tool and Collaboration Toolbar localization for English, French, Spanish, German, Korean, and
Chinese (Simplified). The DCA 2.01 parser supports parsing of multi-byte character documents.
•
Integrated DCA/CCS Sessions: In DCA 2.01, each DCA session is linked automatically with a
specific CCS session ID. Multi-session chat agents can switch seamlessly back and forth between
concurrent CCS/DCA sessions. Terminating a CCS session automatically terminates its
corresponding DCA session.
specific CCS session ID. Multi-session chat agents can switch seamlessly back and forth between
concurrent CCS/DCA sessions. Terminating a CCS session automatically terminates its
corresponding DCA session.
•
Integrated DCA/CCS Reporting: The DCA maintains a communication channel that allows
tracking of DCA session activity (i.e., page shares) for inclusion in CCS reports.
tracking of DCA session activity (i.e., page shares) for inclusion in CCS reports.
•
Browser Mapping: The DCA 2.01's browser mapping feature allows you to map different browsers
to a single browser type/version that represents a highest common denominator for those browsers.
This ensures that the Web content delivered during a session is compatible with all of the browsers
in use by session participants.
to a single browser type/version that represents a highest common denominator for those browsers.
This ensures that the Web content delivered during a session is compatible with all of the browsers
in use by session participants.
•
Remote Monitoring: The DCA 2.01 includes an API that can be used to send events (for example,
exceptions, requests served) to a third-party monitoring tool. This can allow you to determine the
health of the DCA and even provide troubleshooting and correction before users experience poor
performance.
exceptions, requests served) to a third-party monitoring tool. This can allow you to determine the
health of the DCA and even provide troubleshooting and correction before users experience poor
performance.
Product Changes
The following DCA 1.0 features are discontinued in DCA 2.01: