Cisco Cisco Expressway
Enabling debug on Lync client
If the Lync client is not working correctly, logging can be enabled and SIP messaging and other logging can
be checked.
be checked.
1. Select
Tools > Options
.
2. Select the
General
tab.
3. In the
Logging
section:
a. Select Turn on logging in Lync.
b. Select Turn on Windows Event logging for Lync.
b. Select Turn on Windows Event logging for Lync.
Lync log files may be found in: c:\Documents and Settings\<user>\Tracing where <user> is the login
name of the windows login.
name of the windows login.
The .uccplog file can be viewed with a text editor, or (more clearly) with the application provided in the Lync
resource kit ‘snooper.exe’.
resource kit ‘snooper.exe’.
Windows event logging can be observed using the Windows Event Viewer.
Microsoft Lync and Cisco Expressway Deployment Guide (X8.1)
Page 54 of 63
Appendix 2: Debugging on Lync