Cisco Cisco ONS 15454 SONET Multiservice Provisioning Platform (MSPP) Troubleshooting Guide
CTC Fails to Start on Windows XP with Cisco
Security Agent
Security Agent
Document ID: 64669
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Problem
Solution
Related Information
Prerequisites
Requirements
Components Used
Conventions
Problem
Solution
Related Information
Introduction
This document describes one reason for the failure of Cisco Transport Controller (CTC) to start when you run
Microsoft Windows XP operating system with Cisco Security Agent installed in a Cisco ONS 15454
environment.
Microsoft Windows XP operating system with Cisco Security Agent installed in a Cisco ONS 15454
environment.
Prerequisites
Requirements
Readers of this document should have knowledge of these topics:
Cisco ONS 15454
•
CTC
•
Components Used
The information in this document is based on these software and hardware versions:
Cisco ONS 15454 version 4.x and later
•
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Problem
If you run Microsoft Windows XP operating system, and the Cisco Security Agent is installed, CTC fails with
either of these error messages:
either of these error messages: