Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual

Page of 348
Solving problems  7-25
February 27, 2004
Cisco MeetingPlace Audio Server System Manager’s Guide
Telephone type
The telephone from which the user speaks to the conference significantly 
influences sound quality. The following table describes how different types of 
telephones affect sound quality.
Room setting
The room from which individual participants call during a conference affects 
the sound quality. The following table describes how various room 
environments affect sound quality.
Telephone
Quality expectations and issues
Handset or headset
Excellent. A single user is directly coupled into the 
conference to produce minimal background noise and 
strong input signals.
Inexpensive 
speakerphone
Average. This type of phone works fine when used by a 
single user in a private office or small conference room. 
However, voices are occasionally clipped when 
multiple parties speak.
High quality 
speakerphone
Good. These telephones can handle larger groups in 
one location. Most units have extension microphones 
that obtain better coverage for all speakers.
Audio echo canceler 
device
Excellent. This type produces the finest sound quality 
results for a room, but often at the highest price.
Cellular and car phones
Average. The speech is highly compressed and 
occasionally sounds distorted, compared with other 
devices. Intermittent blackouts can occur as users 
switch cells. Background noise is a frequent problem.
Air phone
Fair. Speech is often clipped and distorted. Background 
noise is typically high. Users should mute whenever 
possible.
Room setting
Quality expectations and issues
Single office
Excellent. Background noise and acoustic echoes are 
minimal or nonexistent. For these reasons, 
speakerphone use should not be a problem.
Open cubicle
Average. Background noise can be significant. For this 
reason, speakerphone use should be discouraged for 
this room setting.
Small conference room
Excellent. These rooms in general have minimal 
background noise and acoustic echo problems. For 
these reasons, speakerphone use should not be a 
problem.