Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual
Solving problems 7-25
February 27, 2004
Cisco MeetingPlace Audio Server System Manager’s Guide
Telephone type
The telephone from which the user speaks to the conference significantly
influences sound quality. The following table describes how different types of
telephones affect sound quality.
influences sound quality. The following table describes how different types of
telephones affect sound quality.
Room setting
The room from which individual participants call during a conference affects
the sound quality. The following table describes how various room
environments affect sound quality.
the sound quality. The following table describes how various room
environments affect sound quality.
Telephone
Quality expectations and issues
Handset or headset
Excellent. A single user is directly coupled into the
conference to produce minimal background noise and
strong input signals.
conference to produce minimal background noise and
strong input signals.
Inexpensive
speakerphone
speakerphone
Average. This type of phone works fine when used by a
single user in a private office or small conference room.
However, voices are occasionally clipped when
multiple parties speak.
single user in a private office or small conference room.
However, voices are occasionally clipped when
multiple parties speak.
High quality
speakerphone
speakerphone
Good. These telephones can handle larger groups in
one location. Most units have extension microphones
that obtain better coverage for all speakers.
one location. Most units have extension microphones
that obtain better coverage for all speakers.
Audio echo canceler
device
device
Excellent. This type produces the finest sound quality
results for a room, but often at the highest price.
results for a room, but often at the highest price.
Cellular and car phones
Average. The speech is highly compressed and
occasionally sounds distorted, compared with other
devices. Intermittent blackouts can occur as users
switch cells. Background noise is a frequent problem.
occasionally sounds distorted, compared with other
devices. Intermittent blackouts can occur as users
switch cells. Background noise is a frequent problem.
Air phone
Fair. Speech is often clipped and distorted. Background
noise is typically high. Users should mute whenever
possible.
noise is typically high. Users should mute whenever
possible.
Room setting
Quality expectations and issues
Single office
Excellent. Background noise and acoustic echoes are
minimal or nonexistent. For these reasons,
speakerphone use should not be a problem.
minimal or nonexistent. For these reasons,
speakerphone use should not be a problem.
Open cubicle
Average. Background noise can be significant. For this
reason, speakerphone use should be discouraged for
this room setting.
reason, speakerphone use should be discouraged for
this room setting.
Small conference room
Excellent. These rooms in general have minimal
background noise and acoustic echo problems. For
these reasons, speakerphone use should not be a
problem.
background noise and acoustic echo problems. For
these reasons, speakerphone use should not be a
problem.