Cisco Cisco IPCC Web Option Technical References
VDN Configuration
35
3.4.1. ARS Avaya VDN Types
The ARS VDN types are listed below and discussed in brief subsequently.
• New Call VDN
• Request Instruction VDN
• Interruptible Call Treatment VDN(s)
• Uninterruptible Call Treatment VDN(s)
• Ready VDN
• Script Result VDN
• Busy VDN
• Ring No Answer VDN
• Disconnect VDN
• Default Action VDN
• New Call VDN
• Request Instruction VDN
• Interruptible Call Treatment VDN(s)
• Uninterruptible Call Treatment VDN(s)
• Ready VDN
• Script Result VDN
• Busy VDN
• Ring No Answer VDN
• Disconnect VDN
• Default Action VDN
3.4.2. New Call VDN
The New Call VDN vector applies to calls arriving at the Avaya Virtual
VRU that should go initially under Unified ICM control for Post-Routing.
The VDN number used here is also configured as a Dialed Number in
Unified ICM with an associated routing script. The New Call vector has the
form given in Table 6.
VRU that should go initially under Unified ICM control for Post-Routing.
The VDN number used here is also configured as a Dialed Number in
Unified ICM with an associated routing script. The New Call vector has the
form given in Table 6.
Table 6: New Call VDN Vector Form
Line 1.
Adjunct route.
Line 2.
Wait a short interval on silence.
Line 3.
Go to Default Action VDN.