Cisco Cisco IPCC Web Option Technical References
3-7
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 3 Field Values
Logical_Interface_Controller Fields
Logical_Interface_Controller Fields
The LogicalControllerType field uses a subset of the values for Event.SystemType listed in
.
The ClientType field indicates the type of peripheral or routing client associated with the controller:
Table 3-10
Logical_Interface_Controller.ClientType Values
Value
Meaning
1
Avaya DEFINITY ECS, without Expert Agent Selection (EAS)
1
2
MCI
3
Sprint
4
Aspect CallCenter
5
Nortel Meridian
6
Rockwell Galaxy without priority enhancements (r1.3)
2
7
AT&T GTN
8
Generic Network Interface Controller (GenNIC)
9
Avaya G2
10
Rockwell Galaxy
11
Rockwell Spectrum
12
Avaya DEFINITY ECS, with Expert Agent Selection (EAS)
13
Voice Response Unit (VRU)
14
British Telecom NIC
15
Voice Response Unit (VRU), polled
16
INCRP NIC
17
Nortel NIC
18
DMS 100
19
Siemens Hicom 300 E, 9006
20
France Telecom
21
Stentor NIC
22
Ameritech
23
BT INAP NIC
24
Siemens ROLM 9751 CBX, 9005
25
ICR Protocol (ICRP) NIC
26
Alcatel 4400
27
NEC NEAX 2x00
28
ACP 1000
29
Nortel Symposium
30
Enterprise Agent
31
Call Routing Service Protocol (CRSP) NIC
32
Ericsson MD110