Cisco Cisco Email Security Appliance C690 User Guide

You can use System Administration > Trace page (the equivalent of the 

trace

 

command in the CLI) to debug the flow of messages through the system by 
emulating sending a test message. The Trace page (and 

trace

 CLI command) 

emulates a message as being accepted by a listener and prints a summary of 
features that would have been “triggered” or affected by the current configuration 
of the system. The test message is not actually sent. The Trace page (and 

trace

 

CLI command) can be a powerful troubleshooting or debugging tool, especially if 
you have combined many of the advanced features available on the Cisco IronPort 
appliance. 

The Trace page (and 

trace

 CLI command) prompts you for the input parameters 

listed in 

Source IP 
address

Type the IP address of the remote client to 
mimic the source of the remote domain.

Note: The 

trace

 command prompts for an 

IP address and a fully-qualified domain 
name. It does not attempt to reverse the IP 
address to see if it matches the 
fully-qualified domain name. The 

trace

 

command does not allow the 
fully-qualified domain name field to be 
blank, so it is impossible to test a scenario 
where the DNS does not reverse match 
properly. 

Fully 
Qualified 
Domain 
Name of the 
Source IP

Type the fully-qualified remote domain 
name to mimic. 

Listener to 
Trace 
Behavior on

Choose from the list of listeners 
configured on the system to emulate 
sending the test message to.