Cisco Cisco Computer Telephony Integration OS 8.5 Installation Guide

Table 5-6

Authentication Mechanism: CTI OS Server 7.0 with

CTI OS Client 7.0

CTI OS Client
7.0 using C++
CIL toolkit

CTI OS Client
7.0 using
COM CIL
toolkit

CTI OS Client
7.0 using
Java CIL
toolkit

CTI OS Client
7.0 using .NET
CIL toolkit

CTI OS Server 7.0
(Authentication
Enabled)

Yes

CTI OS Server 7.0
(Authentication
Disabled)

Yes

Chapter 5 CTI OS Security

Security Compatibility

5-12

CTI OS System Manager’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)

contains compatibility information between CTI OS Server 7.0 and CTI OS
Clients 6.0 and earlier versions.

Table 5-7

Authentication Mechanism: CTI OS Server 7.0 with CTI OS Client
6.0 and earlier versions

CTI OS Client 6.0
and earlier
versions using
C++ CIL toolkit

CTI OS Client 6.0
and earlier
versions using
COM CIL toolkit

CTI OS Client 6.0
using Java CIL
toolkit

CTI OS Server 7.0
(Authentication
Enabled)

Yes (*, **)

CTI OS Server 7.0
(Authentication
Disabled)

Yes

* CTI OS Agent Desktop, IPCC Supervisor Desktop, and BA Phone always
display a CTI Warning containing the following text “Agent with ID <ID> is
already logged in to instrument <INSTRUMENT>, even though the agent was not
already logged in. This can be solved by setting the “WarnIfAlreadyLoggedIn”
registry key to 0. This key exists under