Cisco Cisco Computer Telephony Integration OS 8.5 Installation Guide
3-11
CTI OS System Manager’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 3 Release 7.0(0) CTI Toolkit Desktop Client Installation
Determining Version Number of Installed Files
Determining Version Number of Installed Files
If CTI Toolkit Agent Desktop or CTI Toolkit Supervisor Desktop for IPCC
Enterprise are currently running, the title bars of the desktop windows display the
CTI Toolkit version number.
Enterprise are currently running, the title bars of the desktop windows display the
CTI Toolkit version number.
If these desktops are not currently running, you can determine the version number
of an installed CTI Toolkit file by performing the following steps.
of an installed CTI Toolkit file by performing the following steps.
Step 1
Go to the directory
Program Files\Cisco Systems\CTIOS Client\CTIOS Toolkit\Win32
CIL\COM Servers and Activex Controls
Step 2
Highlight and right click on the file ctiosclient.dll.
Step 3
Select Properties from the dropdown menu. A properties dialog box appears.
Step 4
Select the Version tab. This tab contains version information (release number and
build number) for the file.
build number) for the file.