Cisco Cisco Computer Telephony Integration OS 8.5 Installation Guide
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CTI OS System Manager’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 4 Installing Release 7.1(1) Specific Components
Installing and Configuring the Silent Monitor Service
Step 4
Copy both CtiosServer.pem and CtiosRootCert.pem back to the machine where
Silent Monitor Server resides and save them in the C:\Cisco
Systems\CTIOS\Silent Monitor\Security directory.
Silent Monitor Server resides and save them in the C:\Cisco
Systems\CTIOS\Silent Monitor\Security directory.
Step 5
Delete CtiosServerkey.pem from the machine where Silent Monitor Server is
installed.
installed.
Step 6
Delete CtiosServerKey.pem, CtiosServerReq.pem, and CtiosServer.pem from the
machine where SignCertificateSetupPackage.exe ran.
machine where SignCertificateSetupPackage.exe ran.
Step 7
If the Silent Monitor Server mahcine has a peer server, then:
a.
Copy CtiosClientkey.pem, and CtiosClientreq.pem files from the Silent
Monitor Server machine to the machine where CtiosRoot.pem and
CtiosRootCert.pem reside. Both CtiosClientkey.pem, and
CtiosClientreq.pem files must be copied to the same directory as
CtiosRoot.pem and CtiosRootCert.pem.
Monitor Server machine to the machine where CtiosRoot.pem and
CtiosRootCert.pem reside. Both CtiosClientkey.pem, and
CtiosClientreq.pem files must be copied to the same directory as
CtiosRoot.pem and CtiosRootCert.pem.
b.
Run SignCertificateSetupPackage.exe from the same directory where
CtiosClientkey.pem, CtiosClientreq.pem, CtiosRoot.pem and
CtiosRootCert.pem reside, select CTI Toolkit Desktop Client Certificate
Request, and enter the “Ctios Certificate Authority password”. This step
generates CtiosClient.pem file if it is successful, otherwise it will display an
error message.
CtiosClientkey.pem, CtiosClientreq.pem, CtiosRoot.pem and
CtiosRootCert.pem reside, select CTI Toolkit Desktop Client Certificate
Request, and enter the “Ctios Certificate Authority password”. This step
generates CtiosClient.pem file if it is successful, otherwise it will display an
error message.
c.
Copy CtiosClient.pem to the machine where Silent Monitor Server resides
and save it in the C:\Cisco Systems\CTIOS\Silent Monitor\Security
directory.
and save it in the C:\Cisco Systems\CTIOS\Silent Monitor\Security
directory.
d.
Delete CtiosClientkey.pem from the machine where Silent Monitor Server is
installed.
installed.
e.
Delete CtiosClientkey.pem, CtiosClientreq.pem, and CtiosClient.pem from
the machine where SignCertificateSetupPackage.exe ran.
the machine where SignCertificateSetupPackage.exe ran.
Signing Silent Monitor Service Certificate Request with Third Party CA
Following are the necessary steps to sign a Silent Monitor Service certificate
request:
request:
Step 1
Copy CtiosServerReq.pem file from the Silent Monitor Service machine to the
machine where the third party CA resides.
machine where the third party CA resides.