Cisco Cisco Customer Voice Portal 8.0(1)
Figure 38: CVP Operations Console - Define the CVP Call Server
Step 5
Click Next.
An expanded Unified Call Server Configuration window displays, having additional tabs.
Figure 39: CVP Operations Console - Define Additional Call Server Configuration Items
Step 6
Select the ICM tab and verify that the VRU connection port is 5000 (the default port number).
Step 7
Select the SIP tab and enter the following Local Static Routes information (top right section
of the window).
of the window).
Each of the following entries includes the DN, the target for that DN, and an explanation of
how the static route is used.
how the static route is used.
The > character is used to indicate "any additional digits." For example, 9191 was entered as
91> and 9292 is entered as 92>. This convention enables the numbers to match their intended
targets, even after the system adds additional identifying digits during the call handling process.
91> and 9292 is entered as 92>. This convention enables the numbers to match their intended
targets, even after the system adds additional identifying digits during the call handling process.
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 10: Comprehensive Call Flow Model Exercise
Section B: Configuration for Use with ICM