Cisco Cisco Customer Voice Portal 8.0(1)

Page of 208
Figure 62: ICM Configuration Manager Message - Enable ECC Variables
If you receive this message, to enable the ECC variables, complete the following substeps.
a.
Open the Configuration Manager and choose Tools > Miscellaneous Tools and double-click
System Information.
The System Information window displays.
Figure 63: ICM System Information - Enable ECC Variables
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)
120
Chapter 10: Comprehensive Call Flow Model Exercise
Section C: Install a Peripheral Gateway Between Unified CVP and Unified ICM