Cisco Cisco Customer Voice Portal 8.0(1)

Figure 67: ICM - Create Call Script - Add Set Variable Elements

You will use the first variable box to identify the VXML server using the
user.microapp.media_server ECC variable. Set the first variable as follows:

a.

Right click the Set Variable box and click Properties to open the Set Properties dialog
box.

b.

On the Set Variable tab, click the Object Type drop-down and select Call.

c.

Leave the Object box with No Selection and, from the Variable drop-down box, select
user.microapp.media_server.

d.

Substituting the IP address of your Unified CVP server, in the Value box, enter:
"http://10.86.132.141:7000/CVP"

e.

Click OK to save the variable definition.

Figure 68: ICM - Create Call Script - Define user.microapp.media_server

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)