Cisco Cisco Customer Voice Portal 8.0(1)

perform an additional exercise later, you can rerun the installation program and add those
components you did not install before.

Install Components

Note: Only an administrator can run the installation program. Otherwise, the installation program
aborts.

To install the software, perform the following steps.

Log into the server you configured for these exercises using an administrative tool such as
VMWare Infrastructure, and, if necessary, either connect to the drive containing the DVD, or
connect to the Unified CVP installation .iso file.

Using a file browser, access the CVP\Installer_Windows folder on the installation DVD or
.iso virtual disk, and run setup.exe.

A Preparing Setup screen and a splash screen display, followed by a Welcome screen.

On the Welcome screen, click Next.

A Copyrights screen displays.

Review the contents of the Copyrights screen, then click Next.

A License Agreement screen displays.

Use the scroll bar to review the entire license agreement, then select I accept the terms of the
license agreement and click Next.

The Choose Destination Location screen displays.

On the Choose Destination Location screen, click Next to accept the default location.You must
choose the default location so that the installer can automatically install certain components.

The Select Packages screen displays.

On the Select Packages screen, use the checkboxes to select the Unified CVP components to
install on the local machine, based on all the exercises you intend to complete.

The components to select are as follows:

•

Core Software (for all exercises)

•

VXML Server (for all exercises except comprehensive)

•

Reporting (for the VXML Server with Reporting exercise)

•

System Media Files (for the comprehensive exercise and for experimenting)

Click Next.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)