Cisco Cisco Customer Voice Portal 8.0(1)

Install Components

This chapter explains how to install the Unified CVP product for each of the call flow model
exercises.

• You must complete the exercise prerequisites for the exercises you want to perform before

you perform the tasks in this chapter. Refer to 

 for prerequisite

details.

• Install the software on a Windows 2003 system. Refer to 

for hardware requirements.

• The VXML Server (Standalone) Call Flow Model with Reporting exercise requires the

reporting component, which is installed as part of the instructions in this chapter. To install
the Reporting component, the server hostname you are using for the install cannot contain
a hyphen and cannot be longer than 12 characters, as explained in 

• After the installation completes, the program prompts you to allow it to reboot the server you

installed this software on.

This chapter contains the following topics:

•

•

How to Use this Installation Chapter

This chapter provides instructions for installing the components needed for all the exercises in
this guide. If you plan to complete all the exercises, install all the needed components at once
(as described in detail in the following installation steps). If you are not intending to perform
some of the exercises, you are directed to skip certain parts of the installation. If you decide to

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)