Cisco Cisco Unified Customer Voice Portal 10.5(1)
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Cisco Customer Voice Portal (CVP) Release 3.0(0) Configuration and Administration Guide
Appendix C CVP Deployment
Configuring CVP for Locations-based Call Admission Control
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Configure more than one Network VRU.
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On the ICM, ICM Configuration Manager, ICM Instance Explorer tool:
–
Configure the customer(s).
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Configure the network VRU for each customer if that customer will use a Network VRU other
than the default.
than the default.
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Associate the dialed number(s) to the customer in the Dialed Number List tool.
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Since each configured VRU script is specific to one specified Network VRU, you need to create a
distinct set of VRU scripts for each Network VRU. Also, be sure that the ICM routing script calls
the correct set of VRU scripts.
distinct set of VRU scripts for each Network VRU. Also, be sure that the ICM routing script calls
the correct set of VRU scripts.
Configuring CVP for Locations-based Call Admission Control
Locations-based CAC is used in the IPCC branch-office deployment model (also known as the
Centralized Model). This means that all severs (CVP, ICM, CM, gatekeepers and media servers) are
centralized in 1 or 2 data centers and each branch office (of which there can hundreds or thousands)
contain only a gateway and IP phones.
Centralized Model). This means that all severs (CVP, ICM, CM, gatekeepers and media servers) are
centralized in 1 or 2 data centers and each branch office (of which there can hundreds or thousands)
contain only a gateway and IP phones.
This section provides an overview of how to configure the Cisco Customer Voice Portal (CVP) to:
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Accommodate Cisco CallManager locations-based call admission control (CAC)
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Minimize bandwidth usage on the WAN
This chapter also describes other deployment and bandwidth utilization issues to consider.
The following sections do not include detailed installation and configuration instructions. Rather, they
are intended to provide you with guidance as you set up the CVPs in your network. For additional
information about how to install, set up, run, and administer an CVP, refer to the CVP documentation,
which is available at this URL:
are intended to provide you with guidance as you set up the CVPs in your network. For additional
information about how to install, set up, run, and administer an CVP, refer to the CVP documentation,
which is available at this URL:
This chapter includes the following topics:
•
•
Configuring the CVP
The following sections describe some of the CVP Voice Browser configuration settings that you should
make to accommodate Cisco CallManager locations-based CAC and to minimize the bandwidth used in
in your telephony solution:
make to accommodate Cisco CallManager locations-based CAC and to minimize the bandwidth used in
in your telephony solution:
•
•
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You make these settings using the CVP Voice Browser configuration and administration tool, called VB
Admin. For detailed information about VB Admin and its command line interface, refer to
Admin. For detailed information about VB Admin and its command line interface, refer to
.