Cisco Cisco Unified Customer Voice Portal 10.5(1)
E-8
Cisco Customer Voice Portal (CVP) Release 3.0(0) Configuration and Administration Guide
Appendix E Customer Voice Portal VoiceXML Server
CVP VoiceXML Server Standalone Solution
Step 1
To configure the number dialed from the TDM phone to match, use the following configuration:
dial-peer voice [dialpeer name] pots
application [gateway application name]
incoming called-number [number dialed from phone]
direct-inward-dial
Step 2
To configure the number dialed from the IP phone to match, use the following configuration:
dial-peer voice [dialpeer name] voip
application [gateway application name]
incoming called-number [number dialed from phone]
dtmf-relay h245-signal h245-alphanumeric
codec g711ulaw
Step 3
To configure the transfer node to transfer to a specific extension (for example, 5080001)
Note
The gateway sends the call to the Cisco CallManager (CCM) as a blind transfer.
dial-peer voice [dialpeer name] voip destination-pattern 508....
session target ipv4:[call manager subscriber IP]
dtmf-relay h245-signal h245-alphanumeric
codec g711ulaw
no vad
Configuring the Gateway for IP to TDM Calls
The following components are required in order for the gateway to process IP to TDM calls:
•
phones and numbers must be configured on the TDM switch
•
gateway with a T1 card, T1 connection, and a T1 fanout.
•
gateway must be defined on the CallManager.
•
a route pattern on the CallManager that will send the call to the gateway’s T1 port.
•
Need to configure a dial peer on the gateway that sends calls to the T1 port (port 1/0:D)
•
dial 888800605x on the IP phone (this is a specific physical phone extension)
Configure the gateway to send the call to a particular CVP VoiceXML Server application, as follows:
dial-peer voice 8888 voip
application [gateway application name]
incoming called-number 888800....
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
To match the number in the CVP VoiceXML Server transfer node and send it out the T1 port to the G3,
use the following configuration:
use the following configuration:
dial-peer voice 8880 pots
destination-pattern 888800....
incoming called-number