Cisco Cisco Unified Customer Voice Portal 10.5(1)
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Cisco Customer Voice Portal (CVP) Release 3.0(0) Configuration and Administration Guide
Chapter 2 Using NAM/ICM with the CVP IVR Solution
CVP Micro-Applications
Play Data Example: Play Data as Number
This example shows sample ICM Configuration Manager and Script Editor screen captures for a a Play
Data application that plays the contents of the user.microapp.play_data ECC in number format.
Data application that plays the contents of the user.microapp.play_data ECC in number format.
Figure 2-3
Play Data As Number Configuration
The Network VRU Script List tool’s Attribute tab in
shows:
1.
The VRU Script Name field containing two CVP parameters:
–
PD. Play Data.
–
Number. Data Playback Type.
2.
The Configuration Param field containing the value 1, so the playback data will come from the Call
Peripheral variable, Call.PeripheralVariable1.
Peripheral variable, Call.PeripheralVariable1.