Cisco Cisco WebEx Meeting Center WBS29.11 Information Guide

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CureSeq finds its online meeting cure
Dependable, robust features provide the 
right prescription for effective meetings
Friedman and one of her colleagues told CureSeq executives that 
the online meeting platforms they were using were not acceptable. 
They described the performance issues and how they were 
impacting the company’s image and its ability to communicate 
effectively with clients. Friedman and her co-worker sold upper 
management on WebEx as the preferred meeting tool based 
on their past experience with the platform while working for a 
previous employer. 
They described how WebEx provided the clear audio and 
document-sharing capabilities they needed to ensure flawless 
meetings. “It was a pretty easy sell especially after some of the 
flawed meetings that we had previously,” Friedman says.
Since the implementation, the issues CureSeq experienced with 
previous online meeting tools have disappeared. Call quality 
has improved significantly, meeting set-up times are faster, and 
document sharing and review are seamless and glitch-free, 
she says. 
“We’ve had a few instances where folks have said, ‘I can hear you 
so well,’” Friedman adds. “It’s the clarity. Calls are very clear and the 
fact that WebEx doesn’t stutter has helped our international callers 
follow along fairly quickly.”
CureSeq now easily shares research and 
test results with clients
Document sharing has become much less cumbersome, as well. 
Users can switch easily between different applications, such as 
PowerPoint or a PDF, to share information, Friedman says. They 
can select an individual document or presentation from a screen-
sharing drop-down in WebEx rather than making the entire 
desktop visible. This feature allows Friedman and her colleagues to 
control what is viewed, ensuring privacy for company-confidential 
information. She also finds the annotation tools useful. “I like the 
features where you can draw on the slides,” she says. “That’s 
really handy to be able to call out different points.”