Cisco Cisco Collaboration Server Dynamic Content Adapter Installation Guide

Windows Install or Upgrade 

5.  If this is the first time that you have connected to the database from CCS, then 

the Database Connection Wizard attempts to create the CCS schema in the 

database. Click  Finish to allow the Database Connection Wizard to create the 
CCS schema in the database. The Database Utilities applet creates the schema: 

a. 

If you have not installed the  Database Utilities Applet before you must click 
Yes in the Security Warning dialog box to allow the Database Utilities Applet 

to be installed on your system.  

b. 

The Database Utilities Applet attempts to create the database scheme. Any 

errors that are encountered are shown on the screen. If you encounter any 
errors you must fix them according to the instructions on the screen and then 
RESTART IIS so that the Database Utilities Applet can re-run. 

  

Note:  After setting up the database connection, you can use Collaboration without 

shutting down and restarting the server.  If you make changes to the database 
connection after installation, however, you must restart the server before the 

changes will take effect. 

To verify the CCS install: 

1.  Select Collaboration Server > Agents > Show. 

2.  CCS is correctly installed and functioning if: 

ƒ  A list of agents is displayed (if the database was previously populated with 

agents), or 

ƒ  The screen says "There are no agents currently defined. Click Agents:Create 

to create an agent." 

3.  CCS is NOT correctly installed if: 

ƒ  An error occurs (denoted by a large exclamation point within a red triangle). 

The most common error is using the incorrect JDBC driver, OR incorrect 
database settings. Re-run the Database Connection Wizard from 

Collaboration Server > Server Setp > Database > Setup Wizard. 

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