Cisco Cisco Collaboration Server Dynamic Content Adapter Installation Guide

Configuring For ICM Integration 

This section provides an overview of the setup tasks necessary for configuring the 

Collaboration Server with Media Blender in a basic ACD routing configuration. 

Setting up the Collaboration Server for the basic Media Blender configuration consists 

of these procedures: 

•  Establish connections 

•  Create ACD queues 

These procedures assume you have installed the Collaboration Server Software and 
established the connection to the database, as detailed in the Collaboration Server 

Installation Guide. 

Important: This section does not describe setup for ACD routing in an ICM-

integrated installation. 

With basic ACD routing, you establish connections to the Media Blender. (This 

connection is also sometimes referred to as a BAPI connection.) The Media 
Blender/Collaboration Server  connection uses the Sun Microsystems Remote Method 
Invocation (RMI). RMI uses a mechanism to communicate with remote objects called 

stubs and skeletons. You establish common properties shared by all three of these 
connections using the Collaboration Administration Desktop. 

Use the Collaboration Administration Desktop to establish these properties for the 
Media Blender connection: 

•  Define RMI registry ports for both the Collaboration Server and Media Blender 

•  Assign and verify passwords for both the Collaboration Server and Media Blender 

•  Identify the Media Blender host name 

•  Specify whether the Collaboration Server should automatically connect to Media 

Blender 

To set up Media Blender connections: 

1.  Select Server Setup > Connections >Create. 

2.  Enter information for each of your Media Blender connections. You must enter a 

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