Cisco Cisco Collaboration Server Dynamic Content Adapter Maintenance Manual

Cisco Collaboration Server ScriptBuilder Guide – Version 5.0 

For more information on 

See 

Identifying and avoiding problematic Web 

pages 

Avoiding SPLIT Web Pages 

You can include comparisons between any two Web pages on the World Wide Web in 

your script  by supplying a link to each Web page.  In a comparison, two Web pages 
appear side-by-side in the caller's browser.  Agents can use comparisons to show 

callers differences between services and/or products. 

You upload Web page comparison links to your script from the Comparisons tab 
during the ScriptBuilder script creation process: 

 

In order to upload a Web page comparison, you must know the URL of each page.  

You also supply a name for the Web page comparison in the script.  This name 
appears in the script content list that the agent sees.  To help the agent understand 
the contents of the Web page comparison, you should use a descriptive script name.  

You can add speaker notes to further explain the Web page comparison, if 
necessary. 

When you add a  Web page comparison, ScriptBuilder automatically adds http:// to 
the beginning of the URLs if you do not type this part of the URLs.   If you are 

including Web page from a secure server in the comparison, be sure to include 
https:// at the beginning of the URL. 

19