Cisco Cisco Collaboration Server Dynamic Content Adapter Maintenance Manual

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Cisco Collaboration Server ScriptBuilder Guide – Version 5.0 
Overview 
About the ScriptBuilder Administrator Guide 
The ScriptBuilder Administrator Guide contains conceptual information about the 
function and responsibilities of the Web collaboration Script Administrator.  This 
information includes: 
•  An overview of the Script Administrator and Script Creator role 
•  In depth discussions of ScriptBuilder scripts and user-defined scripts 
•  Recommendations for creating useful and effective scripts 
•  Suggestions for maintaining ScriptBuilder 
To learn more about this guide, see the following: 
•  Audience 
•  Guide Structure 
•  Viewing this guide online 
•  Viewing this guide as PDF 
•  Related documentation 
Audience 
This guide is intended for individuals who create and administer the Web 
collaboration scripts that agents share with callers.