Cisco Cisco Unified MeetingPlace Express 2.1 Release Note
15-33
User Guide for Cisco Unified MeetingPlace Express Release 1.1
OL-7022-02
Chapter 15 Using the Cisco Unified MeetingPlace Express Service for Cisco Unified IP Phone
Troubleshooting Using the Cisco Unified MeetingPlace Express Service on Your Cisco Unified IP Phone
Troubleshooting Using the
Cisco Unified MeetingPlace Express Service on
Your Cisco Unified IP Phone
Cisco Unified MeetingPlace Express Service on
Your Cisco Unified IP Phone
The following topics assist with troubleshooting common problems with the
Cisco Unified MeetingPlace Express service on your Cisco Unified IP Phone:
Cisco Unified MeetingPlace Express service on your Cisco Unified IP Phone:
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Unable to Log In to the Cisco Unified MeetingPlace Express Service on Your
Cisco Unified IP Phone
Cisco Unified IP Phone
Problem
Logging into the Cisco Unified IP Phone does not work, or I get an error
(“user not recognized” or “profile does not exist.”)
Solution
Go to the Cisco Unified MeetingPlace Express web URL for your
organization and log in using your
and password. This initializes your
profile in the Cisco Unified MeetingPlace Express system so that you can use the
telephone and Cisco Unified IP Phone service for
Cisco Unified MeetingPlace Express. Then you can try to log in to the
Cisco Unified IP Phone.
telephone and Cisco Unified IP Phone service for
Cisco Unified MeetingPlace Express. Then you can try to log in to the
Cisco Unified IP Phone.
What to Do If the Cisco Unified MeetingPlace Express Session on Your
Cisco Unified IP Phone Times Out
Cisco Unified IP Phone Times Out
Problem
Your session times out when you are using the
Cisco Unified MeetingPlace Express service on your Cisco Unified IP Phone and
you want to continue working in Cisco Unified MeetingPlace Express.
you want to continue working in Cisco Unified MeetingPlace Express.
Solution
Step 1
Press the Services button on your Cisco Unified IP Phone twice.