Cisco Cisco WebEx Support Center WBS29.13 Release Notes
System Management FAQs
WebEx Support Center Release Notes and FAQs
27
Using Virus Protection
Security
Getting Started
Q: What do I need to use WebEx System Management?
A: Remote assets will need at least 50 MB disk space to install the System Management agent. Site
administrators will also need:
•
350 MB disk space for the Enterprise Change Management (ECM) and online backup and anti-virus
components
•
Domain administrator rights for Windows 2000 and XP systems
Note: WebEx System Management currently does not support non-English operating systems.
Q: What are my options for deploying System Management on remote computers?
Q: What are my options for deploying System Management on remote computers?
A: Choose from the following deployment methods:
•
URL link: Receive a link from WebEx by email or IM and use it to install the WebEx System
Management agent.
•
Log in scripts: Download the installer and then run the script to perform the installation on remote
computers.
•
Active directory group policy: Use the policy to distribute the installer to remote computers.
•
Remote deployment kit: Use a network scan utility to discover the IP addresses of all computers in
the subnet and then use RDK to distribute WebEx System Management agents on remote
computers. See the System Management Getting Started guide on the Support page of your
Support Center service site for more information.
Q: Do my users need to have administrator rights to install System Management?
A: Yes, but if they do not have administrator privileges, you can use System Management's domain
impersonation feature to access locked systems so that you can install software on them.
Q: Does WebEx System Management work with firewalls?
Q: Does WebEx System Management work with firewalls?
A: Yes. As long as assets can connect to the Internet and outbound communication ports 80 and 443 are
enabled, you can use WebEx System Management to manage them.