Cisco Cisco TelePresence Management Suite (TMS) Version 15 Troubleshooting Guide
Upgrade TMS Endpoints
Document ID: 117624
Contributed by Kristof Van Coillie, Cisco TAC Engineer.
Apr 11, 2014
Apr 11, 2014
Contents
Introduction
Upgrade an Endpoint
Check on the TMS
Upgrade an Endpoint
Check on the TMS
Introduction
This document explains the new procedure to upgrade endpoints via TelePresence Management Suite (TMS).
There is a new application programming interface (API) and, as of this version, the endpoint itself retrieves
the software package from Cisco TMS. This is documented in the release notes for Software Version TC6.
There is a new application programming interface (API) and, as of this version, the endpoint itself retrieves
the software package from Cisco TMS. This is documented in the release notes for Software Version TC6.
Upgrade an Endpoint
When you upgrade an endpoint in TMS via the Systems Upgrade menu, this is what happens:
The TMS initiates a connection to the endpoint.
1.
The endpoint executes a HTTP POSTfor the code, while it provides its own details:
POST /tms/public/external/management/systemmanagementservice.asmx HTTP/1.1
Host: 10.48.36.42
Accept: */*
Content−Type: text/xml; charset=utf−8
User−Agent: Cisco/TC
Accept−Charset: ISO−8859−1,utf−8
Content−Length: 759
<?xml version="1.0" encoding="utf−8"?><env:Envelope xmlns:
env="http://schemas.xmlsoap.org/soap/envelope/"
xmlns="http://www.tandberg.net/2004/11/SystemManagementService/">
<env:Body
xmlns="http://www.tandberg.net/2004/11/SystemManagementService/">
<PostEvent>
<Identification>
<SystemName>NewYork</SystemName>
<MACAddress>00:50:60:08:54:C6</MACAddress>
<IPAddress>10.10.0.180</IPAddress>
<ProductType>TANDBERG Codec</ProductType>
<ProductID>Cisco Codec</ProductID>
<SWVersion>TC7.0.2.aecf2d9</SWVersion>
<HWBoard>101790−6 [B0]</HWBoard>
2.