Cisco Cisco TelePresence Management Suite (TMS) Version 15 Troubleshooting Guide

Contributed by Zac Colton, Cisco Engineer, and Vernon Depee, Cisco
TAC Engineer. 
Jul 21, 2014

Introduction
Prerequisites
     Requirements
     Components Used
Migrate the TMS
     Preparation
     Back Up the SQL Database
        Use of the SQL CLI
        SQL Management Studio
     TMS Legacy Agents
     Migration from TMS Versions 14 or Later
     Save the Local Files
     Restore the SQL Database
        SQL CLI Usage
        SQL Management Studio Usage
     Post Database Restoration Actions
        Migrations from TMS Versions 14 and Later
     TMSPE Usage
     TMS Legacy Agents Usage
     TMS Tools Utility Usage
Post Installation
     TMS Legacy Agents Usage
        Delete the Old Server
        Run the TMS Agent Diagnostics
        Enable TMS Agent Replication to the VCS
Related Information

This document describes the procedures that are used in order to migrate a Cisco TelePresence Management
Suite (TMS) database application from one server to another, with the option to move the location of the
Structured Query Language (SQL) database.

Note: There are no methods for migrations of the local user accounts from one Microsoft Windows server to
another. If you use local Microsoft Windows accounts in order to access the TMS server, you must manually
create these accounts on the new server.