Cisco Cisco TelePresence Management Suite (TMS) Version 15
a. Click on the conference title to view the conference information page.
b. Click on the
b. Click on the
Event Log
tab on the lower half of the conference information page. The log will display
detail on the routing and/or resource issue.
c. Click Edit and update the booking properties as required to resolve the issue; typically:
o
If the problem is a temporary lack of bridge resources, the conference must be moved or made less
resource intensive (remove participants).
resource intensive (remove participants).
o
If the problem is a permanent lack of bridge resources, the environment needs more resources
before the booking can be resolved.
before the booking can be resolved.
The Cisco TMS booking interface will only allow you to save your changes if the changes resolve all
the booking issues. Meetings cannot be saved as Defective when booking from Cisco TMS itself.
the booking issues. Meetings cannot be saved as Defective when booking from Cisco TMS itself.
Task 42: Mitigating meeting feature discrepancies
All future meetings exported from Cisco TelePresence Manager should now be in Cisco TMS. As some
meeting properties are handled differently in Cisco TMS and some are unsupported, further mitigation is
required for meetings to match the original bookings as closely as possible.
meeting properties are handled differently in Cisco TMS and some are unsupported, further mitigation is
required for meetings to match the original bookings as closely as possible.
Meeting Updater will handle some of these updates automatically. The remaining mitigations must be done
manually in Cisco TMS.
manually in Cisco TMS.
Using Meeting Updater
The Meeting Updater tool is delivered with Cisco TMSXE. It parses export files from Cisco TelePresence
Manager and tries to add features that were not imported from Exchange to the bookings that are already
saved in Cisco TMS:
Manager and tries to add features that were not imported from Exchange to the bookings that are already
saved in Cisco TMS:
n
Meeting Updater can add a fixed number of dial-in participants to guarantee capacity for unscheduled
and/or external participants. The number of dial-ins to add is set once in Meeting Updater for all affected
meetings. This applies to meetings that were:
and/or external participants. The number of dial-ins to add is set once in Meeting Updater for all affected
meetings. This applies to meetings that were:
l
Marked as using Interoperability in Cisco TelePresence Manager, either by enabling Interoperability or
scheduling Video Conference Endpoints
scheduling Video Conference Endpoints
l
Booked as Intercompany hosted by Our Company.
n
For single-participant meetings in Cisco TelePresence Manager that used Number to Dial, Meeting
Updater can add that number as a dial-out participant, so that the number will appear in the OBTP menu of
the scheduled endpoint.
Updater can add that number as a dial-out participant, so that the number will appear in the OBTP menu of
the scheduled endpoint.
n
For meetings booked with WebEx OneTouch in Cisco TelePresence Manager, Meeting Updater can re-add
WebEx if CMR Hybrid is already set up with Cisco TMS.
WebEx if CMR Hybrid is already set up with Cisco TMS.
No setup is required for the tool. Meeting Updater will read the configurations from the Cisco TMSXE
configuration tool, including the setting that enables and disables trial import mode.
configuration tool, including the setting that enables and disables trial import mode.
To run the tool:
1. On the Cisco TMSXE server, go to the directory Program Files/Cisco/TMSXE/ and run
TMSMeetingUpdater.exe.
The updater opens to a welcome screen.
The updater opens to a welcome screen.
2. Click Start to open the main Meeting Updater screen.
3. Click Browse, locate the .tsv file containing all the meeting data from Cisco TelePresence Manager, and
click Open.
Meeting Updater will read the file and display the total number of meetings, as well as the number of
meetings with properties that you may want to add to the bookings in Cisco TMS.
Meeting Updater will read the file and display the total number of meetings, as well as the number of
meetings with properties that you may want to add to the bookings in Cisco TMS.
Replacing Cisco TelePresence Manager with Cisco TMS and Cisco TMSXE Deployment Guide (14.5 and
4.1)
4.1)
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