Cisco Cisco TelePresence Management Suite (TMS) Version 15 Installation Guide
Appendices
Cisco TelePresence Management Suite Installation and Getting Started Guide (13.1)
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Appendix 2. Uninstalling Cisco TMS
This section tells you how to remove the Cisco TMS application: this is not necessary under normal
conditions because older versions of Cisco TMS are removed automatically by the Cisco TMS installer.
This information is provided for reference and for advanced troubleshooting.
conditions because older versions of Cisco TMS are removed automatically by the Cisco TMS installer.
This information is provided for reference and for advanced troubleshooting.
Caution: If you are doing replication between Cisco TMS and Cisco VCS, disable the replication before
beginning the uninstall.
beginning the uninstall.
Uninstalling Cisco TMS removes the Cisco TMS application, web site, and services. It leaves customer
data, logs, databases and database servers intact for use in future upgrades. The uninstall wizard does
not modify the SQL server or the OpenDS server in any way see the next section if you want to
completely remove all Cisco TMS information from the server, including the database servers.
data, logs, databases and database servers intact for use in future upgrades. The uninstall wizard does
not modify the SQL server or the OpenDS server in any way see the next section if you want to
completely remove all Cisco TMS information from the server, including the database servers.
To remove the Cisco TMS application:
1. Select ‘Uninstall Cisco TMS’ from the Cisco program group in the Start Menu or use Add/Remove
Programs in the Windows Control Panel.
2. A welcome window explains that the uninstallation script removes Cisco TMS, but the database and
database server must be removed separately. Click Next. The wizard removes the Cisco TMS
services, website, and application data.
services, website, and application data.
3. When prompted to restart your computer, select Restart now and click Finish.
Removal of the Cisco TMS application is complete.
Removing all Cisco TMS information from a server
The uninstall wizard only removes the Cisco TMS application from the server so that Cisco TMS can
easily be reinstalled or upgraded in the future.
easily be reinstalled or upgraded in the future.
CAUTION:
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These steps assume that the SQL server was installed by Cisco TMS, is not being used by any other
applications, and is safe to remove. Do not remove the SQL server or its program folder if the SQL
server is used by any other application.
applications, and is safe to remove. Do not remove the SQL server or its program folder if the SQL
server is used by any other application.
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Following these steps will delete allCisco TMS data. Do not proceed if you intend to save any
information from your Cisco TMS installation.
information from your Cisco TMS installation.
To completely remove Cisco TMS and all of its data from your server, follow these instructions:
1. Run the Cisco TMS uninstall wizard using the instructions in the previous section.
2. Navigate to the Provisioning\OpenDS folder of the Cisco TMS installation, by default C:\Program
2. Navigate to the Provisioning\OpenDS folder of the Cisco TMS installation, by default C:\Program
Files\TANDBERG\TMS\Provisioning\OpenDS.
3. Double-click "uninstall.bat" to start the uninstall wizard for the Cisco TMS Agent database. A
selection screen is displayed.