Cisco Cisco TelePresence Management Suite (TMS) Version 15 Installation Guide
6.
Check that the following IP address(es) and hostnames are set to IP address: 10.0.0.10 and hostname:
tms.example.com:
tms.example.com:
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Event Notification > SNMP Traphost IP Address
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Advanced Network Settings for Systems on Internal LAN: all fields
—
Advanced Network Settings for Systems on Public Internet/Behind Firewall
7.
Stop the TMS services and set them to Manual again.
8.
Enable file replication.
Recovery if the Primary Server Fails
If the primary server: tms01 fails and becomes unusable, changing the secondary server: tms02 into an operational state
will take no more than a few minutes.
will take no more than a few minutes.
1.
Unplug tms01 from the network.
2.
Change the IP address of tms02 to the old IP address of tms01, for example 10.0.0.10.
3.
Verify that tms02 is reachable on its new IP address.
4.
Open the Cisco TMS Tools application and go to Configuration > Change DB Connect Settings.
5.
Click OK to verify that tms02 still has the correct password, as the password to the database might have changed
since you initially set up tms02.
since you initially set up tms02.
6.
In the Services Management Console:
a.
Change the Startup Type of all the TMS services and the World Wide Web Publishing Service to
Automatic.
b.
Start the services.
Tms02 is now the active Cisco TMS server. As you have instructed managed systems to use tms.example.com when
communicating with Cisco TMS, no reconfiguration is needed on the managed systems themselves.
communicating with Cisco TMS, no reconfiguration is needed on the managed systems themselves.
To verify that tms02 operates correctly:
1.
Schedule a short conference two minutes into the future.
2.
See that it launches and is torn down as expected.
3.
Check that you can monitor it using the Conference Control Center.
4.
Check that Cisco TMS generates a call detail record (CDR) for the conference.
To verify that Cisco TMS is communicating with systems:
1.
Wait approximately 20 minutes for the TMS Database Scanner Service to complete a full run.
2.
Go to Systems > System Overview in Cisco TMS.
3.
Select all the systems in the tree to the left, and select Network Settings > TMS To System Connectivity in the
tree to the right.
tree to the right.
4.
Click View and then check that no systems have their Status set to
NoResponse.
Note that in Administrative Tools > Server Maintenance > TMS Service Status you will see the services for both servers.
Click on Clear List to remove the stopped services on tms01 from the list.
Click on Clear List to remove the stopped services on tms01 from the list.
Before connecting tms01 to your network:
1.
Change its IP address to tms02's old value, for example 10.0.0.11.
2.
Disable all the TMS services and IIS.
Once the problem with tms01 has been fixed, it will become the warm spare in case tms02 ever goes down.
Note:
Do not add tms01 back to the network before changing its IP address to a new value. This will lead to IP address
conflicts that will cause unpredictable behavior in Cisco TMS.
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Cisco TelePresence Management Suite Installation and Upgrade Guide
Setting up a Redundant Deployment