Cisco Cisco TelePresence Management Suite (TMS) Version 15 Installation Guide
Troubleshooting
Installation times out
The default database timeout value when upgrading Cisco TMS is 30 minutes. This value applies to each of
the installer’s internal database operations. For big deployments with years of call history and/or system
data, some of the operations may need more than 30 minutes to complete.
the installer’s internal database operations. For big deployments with years of call history and/or system
data, some of the operations may need more than 30 minutes to complete.
This timeout value is configurable using a command line option. To use a timeout value of 60 minutes, run the
installer from the command line as follows:
installer from the command line as follows:
TMS14.4.exe /z"sqltimeout 60"
Substitute 60 with a higher value if needed.
We recommend using the default value of 30 minutes, and only increasing the timeout value if the initial
upgrade attempt is failing.
upgrade attempt is failing.
Cisco TelePresence Management Suite Installation and Upgrade Guide (14.4)
Page 48 of 55
Troubleshooting
Installation times out