Cisco Cisco TelePresence Management Suite (TMS) Version 15 Installation Guide
Before you start
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We recommend keeping the network configuration the same on the new server, using the same DNS host
name and IP address if possible. This will minimize the administrative tasks required after the move.
name and IP address if possible. This will minimize the administrative tasks required after the move.
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Ensure that the same ports are open on the firewall for the new server as for the old server.
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If Cisco TMSPE is installed on the Cisco TMS server, it must be moved at the same time.
Cisco TelePresence Management Server (Appliance)
If you are moving from Cisco TelePresence Management Server (Appliance) to a new Windows server,
contact your Cisco sales representative to purchase a new software-only copy of Cisco TMS. Then contact
the Global Licensing Operations department (
contact your Cisco sales representative to purchase a new software-only copy of Cisco TMS. Then contact
the Global Licensing Operations department (
) and ask them to re-host the option keys.
Moving the application and database
Copying installation data
Before following the procedure to move Cisco TMS with either a local or remote database:
1. Take a copy of the encryption key to enter on the new server during the installation process: On the Cisco
TMS server, open TMS Tools and select
Security Settings > Encryption Key
. Copy to a notepad file.
2. If you are keeping the same IP address and use TLS Client Certificates from an external certificate
authority, take a copy for use on the new server. If the new server's IP address will change, you will need
to generate new certificates.
to generate new certificates.
SQL database is stored locally on the Cisco TMS server
The same version of Cisco TMS must be used on both servers, and they must both be in the same time
zone.
zone.
1. Stop all TMS services and IIS on the original Cisco TMS server:
a. Open the Services Management Console.
b. Stop all the Cisco TMS services—they all have names starting with "TMS".
c. Stop the Internet Information Services (IIS) service called World Wide Web Publishing Service.
b. Stop all the Cisco TMS services—they all have names starting with "TMS".
c. Stop the Internet Information Services (IIS) service called World Wide Web Publishing Service.
2. Using SQL Server Management Studio Express, back up the SQL database, and copy the tmsng.bak file
to the new Cisco TMSserver:
a. Right-click on the tmsng database.
b. Select
b. Select
Tasks > Back Up... > Database...
c. Note the backup destination path and click OK.
d. Copy the tmsng.bak file from its backup location to any location on the new server.
d. Copy the tmsng.bak file from its backup location to any location on the new server.
3. Install the same version of Cisco TMS on the new server:
a. Select the Custom install option.
b. Select Install the database on this server.
c. Do not enter any release or option keys.
d. Enter the IP Address of the old server.
e. Enter the Encryption Key from the old server.
b. Select Install the database on this server.
c. Do not enter any release or option keys.
d. Enter the IP Address of the old server.
e. Enter the Encryption Key from the old server.
4. Restore the SQL database using SQL Server Management Studio Express:
a. Right click on the tmsng database.
b. Select
b. Select
Tasks > Restore > Database...
c. Under Specify the source and location of backup sets to restore select From device and browse
to the location where you saved the tmsng.bak file.
Cisco TelePresence Management Suite Installation and Upgrade Guide (14.3.1)
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Appendices