Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Conference Registration and Diagnostics
The message "Conference registered" will be logged 15 minutes prior to the scheduled start time, when the
conference is handed over from schedulerservice to liveservice (see
conference is handed over from schedulerservice to liveservice (see
for more detail on
these).
At the same time, or at booking time if the start time is less than 15 minutes and more than one minute ahead in time,
Cisco TMS runs diagnostics on the conference. The diagnostics service checks all systems for system tickets that
can affect confernece setup, checks that the routed calls are still valid call alternatives, and whether dial in numbers
exist. Any problems discovered during this check will create an event in the event log.
Cisco TMS runs diagnostics on the conference. The diagnostics service checks all systems for system tickets that
can affect confernece setup, checks that the routed calls are still valid call alternatives, and whether dial in numbers
exist. Any problems discovered during this check will create an event in the event log.
When viewing the event log in CCC, this diagnostic check can also be run manually by clicking Run Diagnostics.
Creating Exceptions and Recreating Conferences
The log captures whether an instance is an exception, or no longer an exception, and the number of exceptions in a
series.
series.
If the person updating a conference series chooses to overwrite all exceptions in a series, or a change is made to a
series while an instance is ongoing, the old instances will be deleted and new instances with new conference IDs will
be created.
series while an instance is ongoing, the old instances will be deleted and new instances with new conference IDs will
be created.
The event log for the new instances will say "Conference recreated", and log messages from before series recreation
will only be available on the deleted instances.
will only be available on the deleted instances.
Graphical Monitor
In Cisco TMS: Monitoring > Graphical Monitor
This page provides powerful features for monitoring a network of conferencing systems and infrastructure.
View Folders and Systems
What is displayed here reflects a visual representation of your System > Navigator folder structure. Folders can be
opened or closed by double-clicking on the icons or by right clicking on the folder and selecting Open, Open All or
Close.
opened or closed by double-clicking on the icons or by right clicking on the folder and selecting Open, Open All or
Close.
Systems can be displayed and zoomed in on by clicking directly on the icon representing the system. By right clicking
in an empty space on the Graphical Monitor page, a menu is displayed:
in an empty space on the Graphical Monitor page, a menu is displayed:
Arrange
Automatically arrange the position of the folders and systems for the best fit in the graphical monitor.
Expand All
Expand and display all sub-folders.
Show Control Panel
Choose between different presentation options. Moving the Zoom slide bar, the size of the picture can be increased
or made smaller. Checking In Call will display only systems that are in a call, whereas checking No Response will
show only systems that are turned off, not connected to the network, or have some kind of network problem.
or made smaller. Checking In Call will display only systems that are in a call, whereas checking No Response will
show only systems that are turned off, not connected to the network, or have some kind of network problem.
Select Idle / Alive to display only systems that are alive or idle.
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Cisco TelePresence Management Suite Administrator Guide
Monitoring