Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Billing Codes Activity Status
In Cisco TMS: Administrative Tools > Billing Codes > Billing Codes Activity Status
Billing codes are only supported for Cisco TelePresence MXP systems.
On this page you can monitor the billing code update progress for the systems in Cisco TMS.
Ongoing and upcoming scheduled events are displayed automatically.
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Search for past events by modifying the Start Date and End Date fields, then click Search.
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Check Show only mine to display only events scheduled by the currently logged in user.
To apply this to the list below, click Refresh.
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Click the linked description of any event to see a detailed activity log.
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To cancel a scheduled event, select it and click Delete.
Click to refresh
Note that the activity status pages do not automatically refresh while open. To update the status view, click Refresh.
Diagnostics
In Cisco TMS: Administrative Tools > Diagnostics
View TMS tickets and get diagnostic tools for conferences and Cisco TMSPE in these pages.
TMS Tickets
In Cisco TMS: Administrative Tools > Diagnostics > TMS Tickets
This page shows all open Cisco TMS tickets. Tickets flag information, warnings and error messages. Go to
to define which tickets will be shown on this page.
Action
Description
Acknowledge This will acknowledge a ticket, causing it not be displayed as an open error any more.You can add
a comment to the ticket when you acknowledge it. Information tickets will be removed from the list
when acknowledged.
when acknowledged.
Delete
This will permanently delete the ticket from Cisco TMS.
Table 168 Available actions for each ticket
Provisioning Extension Diagnostics
In Cisco TMS: Administrative Tools > Diagnostics > Provisioning Extension Diagnostics
After you have installed and enabled Cisco TMSPE, diagnostics run automatically at regular intervals. No
configuration is required by the administrator. It is also possible to manually initiate a diagnostics health check.
configuration is required by the administrator. It is also possible to manually initiate a diagnostics health check.
Tests are run on the following:
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The connection between Cisco VCS and Cisco TMS.
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The synchronization between the services.
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The connection between the services.
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The display of alarms and events and their dispatch to Cisco TMS as tickets.
To run diagnostics manually, click Run Health Check. This button initiates diagnostics on all modules of Cisco
TMSPE. The System Status list and the list of all the active Cisco VCSs will be updated.
TMSPE. The System Status list and the list of all the active Cisco VCSs will be updated.
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Cisco TelePresence Management Suite Administrator Guide
Administrative Tools