Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
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Click the linked description of any event to see a detailed activity log.
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To cancel a scheduled event, select it and click Delete.
Click to refresh
Note that the activity status pages do not automatically refresh while open. To update the status view, click Refresh.
Analytics Extension
In Cisco TMS: Administrative Tools > Analytics Extension
The Analytics Extension menu item and web page will only be visible if a license has been added for Cisco
TelePresence Management Suite Analytics Extension (Cisco TMSAE)
TelePresence Management Suite Analytics Extension (Cisco TMSAE)
Cisco TMSAE is an online analytical processing (OLAP) system for Cisco TelePresence Management Suite (Cisco
TMS) that provides advanced reporting functionality on your video network. It integrates with Business Intelligence
(BI) applications, custom built applications, and other applications capable of connecting to an OLAP cube. The most
communly used client is Microsoft Excel.
TMS) that provides advanced reporting functionality on your video network. It integrates with Business Intelligence
(BI) applications, custom built applications, and other applications capable of connecting to an OLAP cube. The most
communly used client is Microsoft Excel.
Cisco TMSAE consists of three elements:
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The application software, installed onto an existing Cisco TMS Server.
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The data warehouse databases, installed onto an existing Microsoft SQL Server.
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The clients used to access the data.
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TMS Server Maintenance
In Cisco TMS: Administrative Tools > TMS Server Maintenance
This page displays server information and provides tools for general management and housekeeping of the Cisco TMS
and database servers.
and database servers.
Click Refresh to refresh all data on the page.
Identifying a Server Time Mismatch
The Database Server Date and Time Settings section displays the date and time of the Cisco TMS server, the
database server, and any mismatch between the two.
database server, and any mismatch between the two.
If such a mismatch is found, you must correct this in the Windows Date and Time settings on the server whose time is
incorrect.
incorrect.
Downloading Diagnostics Files
Click Download Diagnostics Files to create and download a diagnostics zip file that can be sent to Cisco Technical
Support to assist with troubleshooting .
Support to assist with troubleshooting .
The zip file created will contain the recent Cisco TMS log files and, if installed, the Cisco TelePresence Management
Suite Analytics Extension and Cisco TelePresence Management Suite Provisioning Extension log files, an XML file of
Cisco TMS's configuration settings and any Cisco TMS-related entries found in the Windows event log.
Suite Analytics Extension and Cisco TelePresence Management Suite Provisioning Extension log files, an XML file of
Cisco TMS's configuration settings and any Cisco TMS-related entries found in the Windows event log.
Viewing Free Disk Space
To display the free disk space for each partition on the database server, you must enable the OLE Automation
Procedures option on the SQL server. For SQL Server 2012 and 2008 instances, OLE Automation Procedures are
disabled by default.
Procedures option on the SQL server. For SQL Server 2012 and 2008 instances, OLE Automation Procedures are
disabled by default.
To enable this option, run the following SQL statements on your SQL Server:
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Cisco TelePresence Management Suite Administrator Guide
Administrative Tools