Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Active Directory Connection
Field
Description
Connection
Timeout
Timeout
Timeout in milliseconds when connecting to Active Directory.
Filter
Template
Template
Define a filter template for the user import from Active Directory. Append %s as a placeholder for the
search filter that can be defined per group.
search filter that can be defined per group.
Follow
Referrals
Referrals
Set to Yes to follow naming referrals automatically.
Table 158 AD connection settings
Manage Ticket Error Levels
In Cisco TMS: Administrative Tools > Configuration > Manage Ticket Error Levels
Change the ticket error levels to reflect the importance you want to give the errors in Cisco TMS.
Note:
The error levels are common for all users in Cisco TMS and cannot be defined per user.
Changing the error levels will affect how the tickets are shown in Cisco TMS and in the Ticketing Service. Setting a
ticket type to Not an error will stop Cisco TMS from showing this ticket.
ticket type to Not an error will stop Cisco TMS from showing this ticket.
If you only want to stop Cisco TMS showing tickets for selected systems rather than all systems of a particular type,
you can use ticket filters instead. See
you can use ticket filters instead. See
Ticket error
Description
Active Gatekeeper
Address Blank
Address Blank
The gatekeeper settings are configured incorrectly. The active gatekeeper address is
blank.
blank.
Aliases Not
Associated With
Working Service
Preference
Associated With
Working Service
Preference
One or more aliases do not match any conference aliases on TelePresence Conductor.
Approaching Limit
for Provisioning
Licenses
for Provisioning
Licenses
This ticket applies to Cisco TMSPE.
There are only (no) available provisioning licenses left (out of a total of (no) licenses). When
there are no more licenses, additional clients/devices will be denied registration. Note that
this ticket will not be cleared automatically and must either be acknowledged or deleted.
there are no more licenses, additional clients/devices will be denied registration. Note that
this ticket will not be cleared automatically and must either be acknowledged or deleted.
Auto Answer Off
Auto answer is switched off on the system. This means that Cisco TMS will not be able to
auto connect incoming calls on this system.
auto connect incoming calls on this system.
Bandwidth Error
No bandwidth is defined on the system
Blank System Name
The name of the system is blank.
Certificate Validation
Error
Error
There is an error with the system's certificate.
E.164 Alias or H.323
ID, but no IP
Bandwidth
ID, but no IP
Bandwidth
An E.164 alias or H.323 ID is specified on system, but the system is configured without IP
Bandwidth.
Bandwidth.
Table 159 Ticket errors with descriptions
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Cisco TelePresence Management Suite Administrator Guide
Administrative Tools