Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Users
The User CDR page is only available if Cisco TelePresence Management Suite Provisioning Extension (Cisco TMSPE)
is installed and activated.
is installed and activated.
These CDRs are listed per user.
Note the following:
■
User CDRs are only generated for outgoing calls.
■
User CDRs are only generated on the Cisco VCS the endpoint making the outbound call is registered to.
■
User CDRs are only shown on the Cisco TMS server receiving the call disconnect feedback from the Cisco VCS
the endpoint making the outbound call is registered to. Cisco VCSs under heavy load could fail to send feedback
events to Cisco TMS, and there is no retry mechanism.
the endpoint making the outbound call is registered to. Cisco VCSs under heavy load could fail to send feedback
events to Cisco TMS, and there is no retry mechanism.
■
Cisco TMS's "Resolve users from numbers in gatekeeper log" scheduled task will resolve feedback events to Cisco
TMSPE users. As this task runs every five minutes, there is a short delay before a User CDR is created.
TMSPE users. As this task runs every five minutes, there is a short delay before a User CDR is created.
■
Cisco TMS filters out the zero duration calls when resolving feedback from the Cisco VCS.
As with other CDRs in Cisco TMS, User CDRs should be considered best effort.
TelePresence Content Servers
If you have TelePresence Content Servers managed by Cisco TMS, CDR-based reports for these are available in the
Content Server page.
Content Server page.
Select a bar in the chart view to see a
Content Server Activity Log
for each server.
Gateways
CDR-based reports for gateways are available in the Gateway page.
The chart shows activity filtered by call protocol.
Billing Code Statistics
In Cisco TMS:
Reporting > Billing Code Statistics
On the
Billing Code Statistics
page you can generate, view statistics for and export CDRs (call detail records) for selec-
ted billing codes. This includes billing codes for both scheduled and unscheduled calls.
Data can be collected for defined time intervals for a selected billing code. Only 20 billing codes can be shown in the
chart. Use the Paging drop-down to view more.
chart. Use the Paging drop-down to view more.
Conferences
In Cisco TMS:
Reporting > Conferences
The pages in the
Reporting > Conferences
menu section contain reporting options for scheduled and unscheduled con-
ferences in Cisco TMS.
Conference Statistics
On the
Conference Statistics
page you can generate statistics for scheduled and ad hoc conferences for a specified
time interval.
Conference Resources
On the
Conference Resources Overview
page you can display reports for each Cisco TMS-registered resource used in
the conference. Such resources include endpoints, MCUs, gateways, and Cisco VCS.
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Cisco TelePresence Management Suite Administrator Guide
Reporting