Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
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The Fully Qualified Hostname or IPv4 address specified in
Advanced Network Settings for Systems on Public
Internet/Behind Firewall
is used by systems that have their System Connectivity status set to
Reachable on Public
Internet or Behind Firewall.
System Connectivity Status
The system connectivity status defines the network location of all systems managed by Cisco TMS. The status may be set
by the administrator when adding the system, manually updated at a later stage, or modified automatically by Cisco TMS.
by the administrator when adding the system, manually updated at a later stage, or modified automatically by Cisco TMS.
The available statuses are:
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Inaccessible: The system cannot connect to Cisco TMS or vice versa. No attempts to communicate will be made,
but the system may be booked for future conferences. The setting is intended for use in case of temporary system
downtime for maintenance and similar situations.
but the system may be booked for future conferences. The setting is intended for use in case of temporary system
downtime for maintenance and similar situations.
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Reachable on LAN: The system is located on the same LAN as Cisco TMS and will communicate using the IP
address or FQDN configured in
address or FQDN configured in
Advanced Network Settings for Systems on Internal LAN
to communicate, see
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Reachable on Public Internet: The system is located outside the LAN, but is reachable on a public network address
and uses the TMS Server Address (FQDN or IPv4 Address) to communicate with Cisco TMS, see
and uses the TMS Server Address (FQDN or IPv4 Address) to communicate with Cisco TMS, see
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Behind Firewall: This alternative will only be shown for endpoints that may be located behind a firewall/NAT. The
system uses the same public network address setting as systems reachable on public internet.
system uses the same public network address setting as systems reachable on public internet.
By default, all systems are set to
Reachable on LAN.
The System Connectivity status may be configured by going to
Systems > Navigator >
select a system
> Connection
tab
>
System Connectivity.
You can choose whether Cisco TMS will automatically modify your systems' connectivity status using
Administrative
Tools > Configuration > Network Settings >
Update System Connectivity for Systems. If set to
Automatic, Cisco TMS
will change the status, if set to
Manual, Cisco TMS will never change it from its current status.
Enforced Management Settings
If the Enforce Management Settings on Systems setting is set to
Yes in
Administrative Tools > Network Settings > TMS
Services
, Cisco TMS periodically pushes server information to systems:
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The Fully Qualified Hostname (if set) or the IP address (if the Fully Qualified Hostname is not set) is pushed to
systems with System Connectivity status set to
systems with System Connectivity status set to
Reachable on LAN.
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The TMS Server Address (Fully Qualified Hostname or IPv4 Address) setting is pushed to systems with System
Connectivity status set to
Connectivity status set to
Reachable on Public Internet.
Cisco TMS assumes that systems set to
Behind Firewall are located behind a firewall or a router that uses network
address translation (NAT). Cisco TMS is then unable to connect to the system, for example to instruct it to launch a call.
Having a system set to
Having a system set to
Behind Firewall status will severely limit what you can do with the system in Cisco TMS.
Why Cisco TMS Changes the System Connectivity Status
If
Administrative Tools > Configuration > Network Settings >
Update System Connectivity for Systems is set to
Auto-
matic, Cisco TMS will in some cases change the System Connectivity status based on boot and registration events sent
by a system.
by a system.
Whenever a system sends a boot or registration event, Cisco TMS compares the reported IP address with the value in
the IP header's
the IP header's
Source IP Address field.
If these two IP addresses are the same, Cisco TMS keeps the System Connectivity status the same as it was when the
system was originally added to Cisco TMS.
system was originally added to Cisco TMS.
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Cisco TelePresence Management Suite Administrator Guide
System Management Overview