Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Operator conferences
Operator conferences are ad hoc conferences that can be used by conference operators to work with
individual participants in a conference outside their normally scheduled call.
individual participants in a conference outside their normally scheduled call.
If a site is experiencing a problem or has questions, an operator can start a new conference and add
themselves and the problem site(s) to this conference. When the problem has been resolved, or the question
answered, the operator can put the participant back in their original conference again.
themselves and the problem site(s) to this conference. When the problem has been resolved, or the question
answered, the operator can put the participant back in their original conference again.
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Operator conferences can be created on the fly with a single click.
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You can click on participants to move them to an operator conference without disconnecting the site.
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If no operator conference exists, a new one can be created automatically.
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Operators can have a default system for themselves that can be automatically added to the conference
when an operator conference is started.
when an operator conference is started.
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Operators can move a participant or multiple participants in and out of an operator conference as they wish
from the Conference Control Center.
from the Conference Control Center.
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Multiple operator conferences can run simultaneously.
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Participants moved to an operator conference are still shown as participants in the scheduled meeting, but
with special icons to signal that they have been moved.
with special icons to signal that they have been moved.
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Operator conferences will automatically clear themselves out if no longer used by the operator’s system.
Creating an operator conference
There are two ways to create an operator conference:
1. Select the Show MCUs check box in the upper right corner of the screen, then right-click on an MPS or
MCU and select Create Operator Conference
2. Right-click on a participant in a conference with an MPS or MCU as the main system and select Move to
Operator.
Participant(s) moved to an operator conference are marked as moved in the original conference.
Note: The participant will only be moved out of their original conference when the operator is successfully
connected to the operator conference, eliminating the possibility of the participant being moved into an empty
conference.
connected to the operator conference, eliminating the possibility of the participant being moved into an empty
conference.
The participant(s) can be moved back by right-clicking on the participant either in the original or in the operator
conference and select Move back. If the operator conference is ended with participants in it, the participant
(s) are automatically moved back to their conference.
conference and select Move back. If the operator conference is ended with participants in it, the participant
(s) are automatically moved back to their conference.
The operator conference is auto-extended, and it can be ended either explicitly from
Conference Control
Center
or by just disconnecting the operator's endpoint.
If the original conference is ended while participant(s) are moved out from the conference, the operator will be
notified by a warning event in CCC. When the original conference is ended, moved participants will behave
as ad hoc participants and not moved participants in the operator conference.
notified by a warning event in CCC. When the original conference is ended, moved participants will behave
as ad hoc participants and not moved participants in the operator conference.
Even though a participant is moved out from a conference, messages from the original conference will still be
sent to the participant's endpoint.
sent to the participant's endpoint.
Note: Participants sending dual video stream or cascaded conferences can not be moved out from a
conference.
conference.
Cisco TelePresence Management Suite Administrator Guide (14.6)
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Monitoring
Operator conferences