Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Conference event log
To see an audit trail of changes to a booking, or connection issues in an ongoing conference, look at the
conference event log. This log can be found in two places in Cisco TMS:
conference event log. This log can be found in two places in Cisco TMS:
n
when viewing or editing an already booked conference, on the
Event Log
tab in the lower half of the
screen.
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on the
Event Log
tab for each conference in
Conference Control Center
(CCC).
The log lists all changes to the conference since it was booked. The contents of the logs are identical in the
two locations, but CCC includes additional options for running diagnostics and opening the list as text.
two locations, but CCC includes additional options for running diagnostics and opening the list as text.
Reading the log
In CCC you will always read the event log on an instance basis. In
List Conferences
, to view the event log
for the series you need to edit the series rather than the instance. Note that an instance's Event Log always
contains both the series' events and the instance's events.
contains both the series' events and the instance's events.
The Event Log identifies whether changes were made to conferences series or single instances by using the
prefixes: 'Conference' or 'Instance' in log entries.
prefixes: 'Conference' or 'Instance' in log entries.
The log includes a timestamp, the user that made the change, and details of any changes to:
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start and end time
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conference type
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recurrence pattern
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WebEx included in the conference of not
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picture mode
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participants. Adding or removing a recording alias will be logged as (recording) participant added or
removed
removed
For the user field, note that any changed performed through Cisco TMSBA will be logged as originating from
the service user.
the service user.
The user nt authority\network service indicates automatic actions taken or initiated by Cisco TMS, such
as:
as:
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dial attempts from the main participant
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automatic messages sent to participants
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automatic extensions to the meeting
During the conference, the following will also be logged:
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participants connecting and disconnecting, including ad hoc participants
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actions performed through
Conference Control Center
, including muting of participants and messages
sent to participants
For changes not mentioned above, the log will generally state "Conference updated".
All changes to ongoing conferences will be logged on an instance level.
Cisco TelePresence Management Suite Administrator Guide (14.5)
Page 204 of 340
Monitoring
Conference Control Center