Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
TMS Server Maintenance
In Cisco TMS:
Administrative Tools > TMS Server Maintenance
This page displays server information and provides tools for general management and housekeeping of the
Cisco TMS and database servers.
Cisco TMS and database servers.
Click Refresh to refresh all data on the page.
Identifying a server time mismatch
The
Database Server Date and Time Settings
section displays the date and time of the Cisco TMS server,
the database server, and any mismatch between the two.
If such a mismatch is found, you must correct this in the Windows Date and Time settings on the server
whose time is incorrect.
whose time is incorrect.
Downloading diagnostics files
Click Download Diagnostics Files to create and download a diagnostics zip file that can be sent to Cisco
Technical Support to assist with troubleshooting .
Technical Support to assist with troubleshooting .
The zip file created will contain the recent Cisco TMS log files and, if installed, the Cisco TelePresence
Management Suite Analytics Extension debug log files, an XML file of Cisco TMS's configuration settings
and any Cisco TMS-related entries found in the Windows event log.
Management Suite Analytics Extension debug log files, an XML file of Cisco TMS's configuration settings
and any Cisco TMS-related entries found in the Windows event log.
Viewing free disk space
To display the free disk space for each partition on the database server, you must enable the OLE
Automation Procedures option needs on the SQL server. For SQL Server 2008 and 2012 instances, OLE
Automation Procedures are disabled by default.
Automation Procedures option needs on the SQL server. For SQL Server 2008 and 2012 instances, OLE
Automation Procedures are disabled by default.
To enable this option, run the following SQL statements on your SQL Server:
sp_configure 'show advanced options', 1;
GO
RECONFIGURE;
GO
sp_configure 'Ole Automation Procedures', 1;
GO
RECONFIGURE;
GO
The
TMS Server Disk Space
section displays the free disk space for each partition on the web server.
Viewing and managing database files and sizes
The
Database Files and Size Info
section provides an overview of database names, servers, and path
information about the databases, as well as the current size and maximum size of each database, and what it
stores.
stores.
Database management must be handled through an external tool such as Microsoft SQL Server
Management Studio Express.
Management Studio Express.
Cisco TelePresence Management Suite Administrator Guide (14.5)
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Administrative Tools
TMS Server Maintenance