Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
If you enter an IP address or DNS name that does not exist, for example because the system you are
replacing is down, you may still update the network address of the current system. This will however result in
a ticket indicating a connection error.
replacing is down, you may still update the network address of the current system. This will however result in
a ticket indicating a connection error.
Upgrading Cisco TMS-managed endpoints
Note that when you schedule upgrades for more than nine endpoints, Cisco TMS will divide the endpoints
into batches. The first batch always consists of 9 endpoints, subsequent batches include 10, until all
endpoints have been upgraded.
into batches. The first batch always consists of 9 endpoints, subsequent batches include 10, until all
endpoints have been upgraded.
The scheduled upgrade of a large number of endpoints can be resource intensive so we recommend doing
this outside normal business hours.
this outside normal business hours.
Before you start
Place the software package in the software ftp directory in Cisco TMS. This location is defined in
TMS Tools
> Configuration >
, and the location is viewable in
Administrative Tools >
General Settings
.
Uploading the software to Cisco TMS
1. Go to
Systems > System Upgrade > Software Manager
.
2. Click Upload New Software.
3. Click Browse and locate the software package.
4. Click Upload.
Verify that the package is visible in the list on the
Software Manager
page.
Upgrading the endpoints
1. Go to
Systems > System Upgrade > System Upgrade
.
2. Locate the endpoint(s) you want to upgrade by using the folder view, selecting an alternate listing from the
drop-down, or searching for the system on the
Search
tab.
3. Select the system(s) and click Next.
The
Select Software and Release Keys
page opens.
4. Fill in:
l
The software version, using the drop-down list in the Software field.
l
The Date and Start Time you want for the scheduled upgrade.
l
For legacy systems a Release Key for the software may be required.
5. Click Upgrade.
l
For systems on the organization's network, you can now verify that the upgrade has been scheduled or
initiated by going to
initiated by going to
Systems > System Upgrade > System Upgrade Activity Status
.
l
Systems behind a firewall/NAT must now be booted. Cisco TMS will initiate the upgrade when
receiving the boot event.
See
receiving the boot event.
See
for background on how these upgrades work.
Applying the same upgrade to endpoints with the same software version
To select the same software file in the Software drop-down list for all systems with a similar software
version:
version:
Cisco TelePresence Management Suite Administrator Guide (14.4)
Page 76 of 331
Adding and managing systems
Managing systems