Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
How Cisco TMS communicates with managed
systems
systems
Cisco TMS uses HTTP/HTTPS when communicating with managed endpoints and infrastructure products.
In addition, SNMP and FTP are used for communicating with some older endpoints, such as the Cisco
TelePresence System MXP series.
In addition, SNMP and FTP are used for communicating with some older endpoints, such as the Cisco
TelePresence System MXP series.
Managed systems also initiate connections to Cisco TMS. Examples of such connections include
phonebook requests, boot and registration events, and heartbeats from SOHO systems. Each Cisco TMS-
managed system must therefore be configured with an External Manager Address, which is used for
contacting Cisco TMS.
phonebook requests, boot and registration events, and heartbeats from SOHO systems. Each Cisco TMS-
managed system must therefore be configured with an External Manager Address, which is used for
contacting Cisco TMS.
The addresses that systems use to contact Cisco TMS
You specify addresses that systems use for contacting Cisco TMS by going to
Administrative Tools >
Configuration > Network Settings
.
n
The IPv4, IPv6, and Fully Qualified Hostname addresses specified in the
Advanced Network Settings
for Systems on Internal LAN
are used by systems that have their System Connectivity status set to
Reachable on LAN.
n
The Fully Qualified Hostname or IPv4 address specified in
Advanced Network Settings for Systems on
Public Internet/Behind Firewall
is used by systems that have their System Connectivity status set to
Reachable on Public Internet or Behind Firewall.
System connectivity status
The system connectivity status defines the network location of all systems managed by Cisco TMS. The
status may be set by the administrator when adding the system, manually updated at a later stage, or
modified automatically by Cisco TMS.
status may be set by the administrator when adding the system, manually updated at a later stage, or
modified automatically by Cisco TMS.
The available statuses are:
n
Inaccessible: The system cannot connect to Cisco TMS or vice versa. No attempts to communicate will
be made, but the system may be booked for future conferences. The setting is intended for use in case of
temporary system downtime for maintenance and similar situations.
be made, but the system may be booked for future conferences. The setting is intended for use in case of
temporary system downtime for maintenance and similar situations.
n
Reachable on LAN: The system is located on the same LAN as Cisco TMS and will communicate using
the IP address or FQDN configured in
the IP address or FQDN configured in
Advanced Network Settings for Systems on Internal LAN
to
.
n
Reachable on Public Internet: The system is located outside the LAN, but is reachable on a public network
address and uses the TMS Server Address (FQDN or IPv4 Address) to communicate with Cisco TMS,
see
address and uses the TMS Server Address (FQDN or IPv4 Address) to communicate with Cisco TMS,
see
n
Behind Firewall: This alternative will only be shown for endpoints that may be located behind a
firewall/NAT. The system uses the same public network address setting as systems reachable on public
internet.
firewall/NAT. The system uses the same public network address setting as systems reachable on public
internet.
By default, all systems are set to Reachable on LAN.
The System Connectivity status may be configured by going to
Systems > Navigator >
select a system
>
Connection
tab
>
System Connectivity.
Cisco TMS Administrator Guide (14.3)
Page 62 of 340
System management overview
How Cisco TMS communicates with managed systems