Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
TMS Server Time
Out of Sync
Out of Sync
The current time on the SQL Server is more than 30 seconds out of sync with the server time
on the Cisco TMS Server.
on the Cisco TMS Server.
TMS Service Not
Running
Running
One of the TMS Services is not running - the ticket will specify which one.
Tracking Method
Incompatible with
IP Assignment
Incompatible with
IP Assignment
The system is currently set to track by IP Address in the
Connection
tab, but the system is
configured locally to use DHCP addressing. In this configuration, if the system's IP address
changes, Cisco TMS will no longer be able to track the system.
changes, Cisco TMS will no longer be able to track the system.
Unable to
Communicate
with the
Provisioning
Extension
Communicate
with the
Provisioning
Extension
Cisco TMS is unable to communicate with the Cisco TMSPE.
Unified CM Server
Time Is Out of
Sync with TMS
Server Time
Time Is Out of
Sync with TMS
Server Time
The sever time on the Unified CM is different to the Cisco TMS server time.
Manage Event Notification Error Levels
In Cisco TMS:
Administrative Tools > Configuration > Manage Event Notification Error Levels
On this page you can change the event notification error levels to customize the importance of different errors
in Cisco TMS.
in Cisco TMS.
Note: The error levels are common for all users in Cisco TMS and cannot be defined per user.
Cisco TMS Administrator Guide (14.2)
Page 259 of 332
Administrative Tools
Configuration