Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
How zones work
IP and ISDN zones are administratively defined concepts used to let Cisco TMS know which network a
system is connected to. This feature ensures that users do not have to work out themselves whether calls
are possible, which digits must be added for prefixes or telephone codes, or which network protocol to use.
system is connected to. This feature ensures that users do not have to work out themselves whether calls
are possible, which digits must be added for prefixes or telephone codes, or which network protocol to use.
During installation, Cisco TMS creates an IP zone and an ISDN zone, both named "Default". You need to
add more zones after installation to implement a network that goes beyond one single location. The
administrator defines the zones that represent their network, and systems in Cisco TMS are associated to
these zones.
add more zones after installation to implement a network that goes beyond one single location. The
administrator defines the zones that represent their network, and systems in Cisco TMS are associated to
these zones.
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Systems in the same IP zone will always connect using IP by default when they are booked via Cisco
TMS.
TMS.
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If you only want to use ISDN between systems in a location, they should be part of an ISDN zone.
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Systems that will never connect on ISDN (except through a gateway) should not be part of an ISDN zone.
Zones in Cisco TMS enable systems and MCUs to use the correct international dialing codes, protocols and
communication technology when:
communication technology when:
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using ISDN between countries (area codes within the same country).
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selecting whether a system should use IP or ISDN.
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inserting the correct prefix for IP systems when using an ISDN gateway.
ISDN zones
ISDN zones define the ISDN network in a location. A location is an area where all systems share the same
ISDN dialing behavior. A location could be as small as a building or as large as an entire city or country, but
all the systems assigned to a zone must share the following ISDN dialing information:
ISDN dialing behavior. A location could be as small as a building or as large as an entire city or country, but
all the systems assigned to a zone must share the following ISDN dialing information:
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Country/Region - Defines which dialing rules to use. For example, whether to dial 011 or 00 for
international calls.
international calls.
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Area code – Allows Cisco TMS to make determinations about long distance dialing.
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Line prefixes – Defines any prefix digits – such as dialing 9 to get an outside line from a PBX.
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Digits to dial for internal calls – How many digits to dial when making calls between systems in the
same ISDN zone. For example, if you are using a PBX, it may only be necessary to dial the last 4 digits
between two local systems.
same ISDN zone. For example, if you are using a PBX, it may only be necessary to dial the last 4 digits
between two local systems.
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Area Code Rules – Used to further tweak the dialing behavior of Cisco TMS with regard to local and long
distance calling.
distance calling.
How many ISDN Zones you need to represent your network depends on how many different ISDN dialing
behaviors there are. If systems share identical settings for the properties above, they can share the same
ISDN Zone.
behaviors there are. If systems share identical settings for the properties above, they can share the same
ISDN Zone.
All ISDN numbers in Cisco TMS are stored as "fully qualified numbers"; the number is entered and shown as
the full number, including country code. For example: a US phone number is shown as +1 555 7094281, and
a Norwegian phone number is shown as: +47 67125125. The same number can then be used by any system
in the world because Cisco TMS (with ISDN zones) knows how to modify the number so that any system it
manages can dial it properly. For more information see
the full number, including country code. For example: a US phone number is shown as +1 555 7094281, and
a Norwegian phone number is shown as: +47 67125125. The same number can then be used by any system
in the world because Cisco TMS (with ISDN zones) knows how to modify the number so that any system it
manages can dial it properly. For more information see
IP zones
An IP zone performs two roles:
Cisco TMS Administrator Guide (14.3.1)
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Routing
How zones work