Cisco Cisco MeetingTime Quick Setup Guide
Integrating Cisco Unified MeetingPlace with Cisco Unified Communications Manager
Configuring Cisco Unified Communications Manager: Music On Hold
6
Restrictions
•
This procedure disables music on hold for callers within the same Cisco Unified
Communications Manager cluster, but does not disable music on hold for outside callers, including
endpoints that are registered to a different Cisco Unified Communications Manager cluster than
Cisco Unified MeetingPlace.
Communications Manager cluster, but does not disable music on hold for outside callers, including
endpoints that are registered to a different Cisco Unified Communications Manager cluster than
Cisco Unified MeetingPlace.
•
This procedure also disables music on hold for calls between endpoints that are registered to
different Cisco Unified Communications Manager servers.
different Cisco Unified Communications Manager servers.
For example, suppose that your Cisco Unified MeetingPlace call-control deployment includes a
Cisco Unified Communications Manager 6.x server and a Cisco Unified Communications Manager
4.x server that are connected to each other by inter-cluster trunks (ICTs). Because these ICTs will
not have music on hold resources configured through the Media Resource Group List, then music
on hold will be disabled on all calls that pass through these ICTs.
Cisco Unified Communications Manager 6.x server and a Cisco Unified Communications Manager
4.x server that are connected to each other by inter-cluster trunks (ICTs). Because these ICTs will
not have music on hold resources configured through the Media Resource Group List, then music
on hold will be disabled on all calls that pass through these ICTs.
•
This procedure shows how to create a new Media Resource Group for music on hold resources. If
you instead want to modify existing Media Resource Groups to complete this task, then modify the
steps accordingly.
you instead want to modify existing Media Resource Groups to complete this task, then modify the
steps accordingly.
•
You perform this task in the Cisco Unified Communications Manager Administration pages.
Because the pages and menus vary by release, you should check the Cisco Unified
Communications Manager online help for step-by-step instructions for your specific release.
Because the pages and menus vary by release, you should check the Cisco Unified
Communications Manager online help for step-by-step instructions for your specific release.
Procedure
Step 1
Go to http://ccm-server/ccmadmin/main.asp, where ccm-server is the fully-qualified domain name or
IP address of the Cisco Unified Communications Manager server.
IP address of the Cisco Unified Communications Manager server.
Step 2
Sign in with your Cisco Unified Communications Manager administrator username and password.
Step 3
Click Media Resources > Media Resource Group.
Step 4
Click Add New.
Step 5
Configure the fields described in
Table 2
.
Step 6
Click Save.
Step 7
Click Media Resources > Media Resource Group List.
Step 8
Click Add New.
Step 9
Configure the fields described in
Table 3
.
Table 2
Fields for Adding a Media Resource Group
Field
Action
Name
Enter a name, such as MOHGroup.
Selected Media Resources
Select all of the music on hold servers in the Available Media
Resources list, and click the down arrow.
Resources list, and click the down arrow.
Table 3
Fields for Adding a Media Resource Group List
Field
Action
Name
Enter a name, such as MOHList.
Selected Media Resource Groups
Select the music on hold Media Resource Group (for example,
MOHGroup), and click the down arrow.
MOHGroup), and click the down arrow.