Cisco Cisco MeetingTime Quick Setup Guide
Troubleshooting Cisco Unified MeetingPlace Scheduling from Microsoft Outlook
How to Resolve Problems with Scheduling Meetings from Microsoft Outlook
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Login Required Each Time a User Clicks the MeetingPlace Tab
Problem
Each time a user clicks the MeetingPlace tab in Microsoft Outlook calendar appointments, the
user is prompted to log in.
Solution
Make sure that the user has the most current version of the Cisco Unified MeetingPlace plug-in
for Microsoft Outlook.
Step 1
In Microsoft Outlook, choose File > New > Appointment.
Step 2
Click the MeetingPlace tab.
Step 3
Check whether “Upgrade to newer version” appears in the appointment window.
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If the text does not appear, then the user already has the most current version of the plug-in.
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Otherwise, click Upgrade to newer version and follow the prompts.
Solution
Make sure that cookies are enabled in the default browser of the user PC. After the initial login
to Cisco Unified MeetingPlace, a cookie is saved and used for future logins.
Solution
If your Cisco Unified MeetingPlace system is configured to authenticate users externally, for
example through Integrated Windows Authentication or AXL authentication (for Directory Service
users), then verify and correct that configuration.
users), then verify and correct that configuration.
Related Topics
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How to Resolve Problems with Scheduling Meetings from
Microsoft Outlook
Microsoft Outlook
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