Cisco Cisco Unified MeetingPlace 8.6 Quick Setup Guide

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Integrating Cisco Unified MeetingPlace with Cisco WebEx
How to Integrate Cisco Unified MeetingPlace with Cisco WebEx
16
 
Troubleshooting Tips
  •
If the system reports an HTTP communication error, then do the following:
  –
Check that the configured 
 is correct by pointing a browser to the 
following URL: http://site-name.webex.com.
If the URL is not reachable, and you verified that you configured the correct 
, then contact your Cisco WebEx administrator.
  –
If your network requires a proxy configuration, then check and correct the 
 field values, which are provided by your network administrator.
  •
If the system is unable to establish the TSP connection or acquire IP addresses for the TSP primary 
host and TSP secondary host, then do the following:
  –
Make sure that the Application Server is configured to use Network Time Protocol (NTP). If 
you did not configure NTP during installation, then use the 
 command to do so now.
  –
Create and upload a new Cisco WebEx certificate. See the 
Related Topics
  •
 in the 
 module 
  •
 in the 
 module 
What to Do Next
Proceed to the 
.
Configuring Site Settings in the Cisco WebEx Site Administration
Before You Begin
Complete the 
.
Procedure
Step 1
Go to the Cisco WebEx Site Administration:
a.
Click System Configuration > Cisco WebEx Configuration > Cisco WebEx Certificate.
b.
Click the 
 link.
c.
Sign in if prompted:
  –
Enter the 
 of your Cisco Unified MeetingPlace system administrator user profile.
  –
Enter the 
 that was provided by your Cisco WebEx 
administrator.
Step 2
Click Site Settings.
Step 3
Check Allow user to store personal information for joining meetings and call-back teleconference.
Step 4
For 
 only:
a.
Set Meeting email reminders to Off.
b.
Uncheck the following: