Cisco Cisco TelePresence Management Suite (TMS) Version 15 Release Notes
Checking for updates and getting help
Cisco TelePresence Management Suite 13.1.2 Software Release Notes
Page 16 of 18
Checking for updates and getting help
If you experience any problems when configuring or using the Cisco TMS, consult the online help
available within the UI of your Cisco TMS. The online help explains how the individual feat ures and
settings work.
available within the UI of your Cisco TMS. The online help explains how the individual feat ures and
settings work.
If you cannot find the ans wer you need, check the web site at
Make sure that the Cisco TMS is running the most up-to-date software.
Find further relevant documentation, for example product user guides, printable versions of the
online help, reference guides, and articles that cover many frequently asked questions.
online help, reference guides, and articles that cover many frequently asked questions.
Get help from the Cisco Technical Support team. Click on Technical Support Overview for
information on accessing Cisco Technical Services. Make sure you have the following information
ready before raising a case:
information on accessing Cisco Technical Services. Make sure you have the following information
ready before raising a case:
•
The serial number and product model number of the unit (if applicable).
•
The soft ware build number which can be found on the product user interface.
•
Your cont act email addresses or telephone number.
•
A full description of the problem.